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Mediation Response Unit

Who Are We?

 We are a City of Dayton program under the umbrella of the Dayton Mediation Center and are an alternative response team that responds to low emergent 911 calls within the City of Dayton. Our program was formulated after the police reform talks began in 2020 and the working groups identified recommendations for the community of Dayton. We are a team of trained responders with a wealth of experience and certification in areas such as crisis response, de-escalation, conflict resolution and community development and relationship building.

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How to Report An Incident:
Please contact the MRU direct line:


How to Report a Complaint:
Please contact the
Mediation Response Unit direct line at:


What Is MRU?


Frequently Asked Questions

What is Our Purpose?

The big picture goal is to work on improving community police relations, provide alternatives to police response in our community as well as to reduce the number of 911 calls for certain low emergent situations and allow officers more time to take the higher emergent calls. We are providing an alternative response to 911 calls of various situations that include but are not limited to: noise complaints, neighbor/roommate disputes, barking dogs, loitering, unruly juvenile complaints.

How Will We Respond?
We will have a call taker that receives calls that have been made to 911 and deemed appropriate for the MRU. If the situation can be resolved with a phone call, the caller will be provided with information, connected to resources and case management services provided, should the caller be interested. If an on-scene response is warranted, a two person team will be dispatched to the scene to intervene with the situation the caller initiated the 911 call for. Connection to resources, follow up and case management services will available to the parties involved.

​What are the Hours of the MRU?

The MRU will be providing response Monday through Friday from 11am to 8pm. The hours for the MRU derived from the research done on Dayton’s 911 calls during a six week time period in the fall of 2021 in which the 11 am to 8 pm timeframe noted the highest number of MRU appropriate calls were found to be taking place.

​Will the MRU Respond to Mental Health Calls?

 While there is likelihood that many of the calls the MRU will take may have some components of mental health, that is not the focus of the MRU.  For mental health

related concerns the Crisis Lifeline is available 24 hours a day by calling 988

Who Do I Contact if I Have Questions?

 If you have questions, concerns or would like to provide feedback about this new initiative, you may reach out to the MRU Acting Coordinator, Aaron Primm, via email at or by phone at 937-333-2349.

Meet The MRU Team

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Aaron Primm
Mediation Response Unit Acting Coordinator

Aaron began his career with the Center in 2013 as a Volunteer Mediator and joined the staff as Mediation Specialist in 2014. He serves in multiple capacities within the Mediation Center, including managing the Landlord- Tenant program, training community members in Responding to Conflict, and responding with the MRU. Currently, he is Acting Coordinator of the Mediation Response Unit.  Aaron attended Fisk University and he is a Certified Transformative Mediator. 

Josh Bedink
Mediation Response Specialist II


Joshua joined the Mediation Response Unit in 2022. Joshua earned a BA in Psychology from Wright State University. He brings with him over 20 years of experience in conflict management, de-escalation, and nonviolent crisis intervention from his work with the Ohio Dept of Youth Services at a Behavioral Rehabilitation Center for at-risk juveniles. He is a Certified Transformative Mediator and also is certified in CPI by the Crisis Prevention Institute. Joshua is a fan of all things Dayton past, present, and future and is honored to serve the great people of the great city that he loves.



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Nicole Fishburn
Mediation Response Specialist I

Nicole is a licensed independent social worker with a supervision designation (LISW-S) with a background in mental health and crisis work. Nicole has worked in victim advocacy, prevention, and psychotherapy. She has an undergraduate from Bluffton University and graduate degree from Ohio State University in Social Work. Nicole enjoys yoga, kayaking and spending time with her friends and cats. 

Nan Paraskevopoulos

Mediation Response Specialist I

Nan brings a wealth of experience in victim advocacy and addiction. Nan received her Bachelor’s degree in Comparative Literature from the University of Cincinnati, and is currently enrolled in a graduate MASW program at Wright State. She is a Certified Transformative Mediator. Nan is a former wedding singer, and a dual citizen of Greece.

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Allison Pleasant
Mediation Response Specialist I

Allison has a degree in Criminal Justice and over 10 years of experience of working with families in crisis and experiencing homelessness, nonviolent crisis intervention, and conflict management. Prior to joining MRU Allison worked in corrections for over five years. Allison was raised in Dayton, Ohio and has always had a passion to work with and in her community.

Trisha Wert
Mediation Response Team

Trish began her career with the Center in 2001 as a Volunteer Mediator and joined the staff in 2003.  Trish has worn many hats in her years at the Center, including managing the Juvenile Court mediation program, training new volunteer mediators, managing the Parenting time/Visitation mediation program and responding with the MRU.  Trisha is a Certified Transformative Mediator. She earned a Bachelor of Science in Psychology from Indiana University East, Richmond, IN.

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